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PRIVACY POLICY

What type of information we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details, comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages and booking reminders.

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications and shared with Third Party Developers in partnership with Wix.They store your data on secure servers behind a firewall. All direct payment gateways are offered by the payment provider SumUp. SumUp Payments Limited is authorised by the Financial Conduct Authority under the Payment Service Regulations 2009. SumUp servers are housed in a secure facility and all SumUp employees act in accordance with strict security policies. In addition to these measures, all SumUp software and hardware meets – and in many cases exceeds – the strict security standards outlined by the PCI-DSS (Payment Industry Data Security Standard). PCI-DSS is a policy in the payment industry focusing on credit card transactions, and the policy is supported by all major credit card organisations.

 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you about any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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